Training, Outreach and Education
We develop curriculum and create training and outreach materials according to our client’s needs and business strategy. More than 11,000 individuals have relied on our comprehensive educational services and resources.
OUR SERVICES
E-Learning
Website content, help text, updates, and subscriber notifications
Workshops and Seminars
Curriculum Development
Webinars
User Guides
OUR STRATEGY FOR SUCCESS
HIGHLY
QUALIFIED STAFF
Instructional Designers
Writers/Editors
508 Compliance Specialists
Computer-Based Training Technicians
THE RIGHT TOOLS & TECHNOLOGY
Sum-Total-based Learning Management System
Adobe Captivate (to produce CBTs)
JAWS (to ensure all training is 508-compliant)
Secure document sharing platforms (such as SharePoint)
PROVEN
PROCESSES
ADDIE Instructional Design Model and adult learning principles
OUR SUCCESS STORIES
Instructing Medicare Administrative Contractors on Medicare Cost Reports
THE ISSUE
CMS needed to train the Medicare Administrative Contractors (MACs) on the processes for auditing annual cost reports and reimbursements from Medicare-certified institutional providers.
THE RESULT
NHA developed computer-based trainings (CBTs) for the MACs that are playable on demand, allowing the MACs to train new staff as well as provide refresher training to current staff on an ongoing basis.
Educating Insurers Across the Nation on Federal Reporting Requirements
THE ISSUE
In 2007, Congress passed a law requiring private insurers to report cases when Medicare beneficiaries were covered under Group Health Plan and Non-Group Health Plan arrangements. To implement this broad-sweeping new law, CMS needed to educate a very large audience on how to report information to the Federal Government.
THE RESULT
NHA produced CBTs to instruct thousands of insurers on the new mandatory reporting requirements. These CBTs are still in use by CMS to this day.
Our Success by the Numbers
