Program Integrity


We safeguard taxpayer dollars by ensuring strict adherence to program rules and regulations. Our proactive approach identifies and addresses waste, fraud, and abuse, providing early warnings and actionable solutions that protect program integrity and deliver value to the public.

OUR SERVICES

Operational Reviews

Field Studies

Data Analysis

Program Reviews

Desk and Documentation Reviews

Contractor Oversight

OUR STRATEGY FOR SUCCESS

EXPERIENCED & CERTIFIED PROFESSIONALS

Quality Assurance Analysts

Former OIG Investigator

Subject Matter Experts

TOOLS & TECHNOLOGY

Microsoft Dynamics

Secure document sharing platforms (such as SharePoint)

PROVEN
PROCESSES

Use of protocols and checklists for all reviews

Use of “boots on the ground” approach when appropriate

CMMI Level 3 processes

OUR SUCCESS STORIES

Helping Define the CMS Program Integrity Process

THE ISSUE

When CMS was transitioning from using Zone PI Contractors (ZPICs) to Unified PI Contractors (UPICs) to carry out program integrity efforts across the Medicare-Medicaid continuum, it needed to know what ZPIC processes were most successful so it could apply them to its upcoming UPIC procurement process.

THE RESULT

As the Program Integrity Operational Review Contractor (PI ORC), NHA conducted site visits at three different ZPICs, consisting of employee interviews, process evaluations, data analysis and document reviews. At the conclusion of the visits, NHA produced a comprehensive set of seven universal recommendations, allowing CMS to implement the best ZPIC practices across all ZPICs and in the UPIC statement of work.

Helping Define the CMS Program Integrity Process

THE ISSUE

When CMS was transitioning from using Zone PI Contractors (ZPICs) to Unified PI Contractors (UPICs) to carry out program integrity efforts across the Medicare-Medicaid continuum, it needed to know what ZPIC processes were most successful so it could apply them to its upcoming UPIC procurement process.

THE RESULT

As the Program Integrity Operational Review Contractor (PI ORC), NHA conducted site visits at three different ZPICs, consisting of employee interviews, process evaluations, data analysis and document reviews. At the conclusion of the visits, NHA produced a comprehensive set of seven universal recommendations, allowing CMS to implement the best ZPIC practices across all ZPICs and in the UPIC statement of work.